Customer Guarantee

With more than a thousand sales, we are proud of our record of never having a work returned nor receiving one complaint from a customer.

We follow a strict ethical practice in relation to acquiring the art works so that the buyer can be assured that any piece purchased from Central Art is of high quality, authentic and ethically and equitably acquired.


All paintings in our online gallery are displayed in low resolution for online viewing. If you wish to see the original image in a high resolution, please contact us.

Our customer guarantee ensures that the following purchasing process is followed every time:

  • We supply any prospective buyer with well researched information, accurate photographs and personal consultation on price, investment potential and market information before the piece is purchased.

  • On purchase of the work, the painting with the Central Art Certificate of Authenticity is packed and delivered worldwide by TNT air services with a traceable consignment reference within 24 hours of completion of order.

  • We follow every sale up personally to ensure that the work has met the expectation of the buyer and we offer a return policy if the buyer is not satisfied.
  • Our Online Sales & Delivery Information includes:
    • Painting dimensions are listed by width x height and are quoted in centimeters. Please note that painting dimensions quoted are of the artwork only (there is 10-20cm border for framing).
    • Painting prices are listed as Australian GST inclusive.
    • Delivery is complementary interstate and overseas.
    • Paintings are sold un-stretched.
    • Insurance is optional, however highly recommended. Central Art will not take responsibility for paintings uninsured.
    • Overseas buyers are GST exempt. Please check your countries import taxes. Central Art does not take responsibility for this tax.
    • Paintings are sent either with TNT overnight service or Australia Express service.

    Each painting is sold with a biography of the artist, certificate of authenticity and relevant photographs pertaining to the painting.

    On dispatch, you will be issued a TNT traceable consignment number or Australia Post reference number.

    Please refer to our Terms & Conditions for more detailed information.

    CONTACT US

    Sabine Haider, Gallerist

    Phone:
    +61 8 8952 1711

    Fax:
    +61 8 8952 1711

    Skype:
    centralart

    Email:
    info@aboriginalartstore.com.au

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